Tag Archives: Words

Tis the Season…To Be a Frog Kisser!

With less than 10 days to go, I know that your Christmas to-do list is overflowing with the presents you have yet to buy and the outrageous number of parties you ought to attend. The LAST thing on your mind is trying to come up with a way to be kind to the office Grinch or neighborhood Scrooge. However,

Did you ever consider that the holidays are the easiest time to practice “ frog kissing”?

Frog Kissing Girl - Sticks and Stones Exposed by Dave Weber(By the way, if you don’t know what “frog kissing” is, I recommend you add my book, Sticks and Stones Exposed to your wish list.) A frog kisser is someone who intentionally chooses, through their words and actions, to support, encourage, and affirm those with whom they come in contact. I find the holidays to be one of the best times to develop your “frog kissing” skills for two reasons:

  1. The holidays occasionally bring out the frog in all of us. Between crowded malls, buzzing airports and hectic family get togethers, it’s enough to make the sanest among us want to shout “Bah, humbug!” In spite of all the seasonal cheer, most people are busy, stressed and tired. Now, more than any other time of the year, people need words of kindness, encouragement and positivity. View this as an opportunity, not an inconvenience, as you put a new habit into practice.
  2. The holidays also give us plenty of “kissable moments”—I’m not talking about anything that happens under the mistletoe, but rather about the parties, end-of-year reviews, and jam-packed social calendars that are perfect opportunities for you to be a “frog kisser.” Thank a grumpy co-worker for his assistance on a project at the office party. Compliment the festive decorations in a stressed-out teacher’s classroom. Take a moment to wish a TSA officer, grocery bagger, or restaurant server, “Happy Holidays.”

If your own heart is feeling two sizes too small this time of year, I’d challenge you to try “frog kissing” someone else. Aside from brightening their day, it continues to create a new habit in you—one of building others up, fostering teamwork and opening up channels of honest, productive communication. Who doesn’t want to work with, live with, promote, or hire someone with those qualities?

Put “frog kissing” into practice this month and you may have the people closest to you wondering if your attitude isn’t the result of a Christmas miracle!

How will you be “frog kissing” during the holidays?

140 Characters

How would your tweets change if you thought 140 characters had the power to alter your future?

A few weeks ago, I read the most fascinating article in the New York Times. With the explosion of social networking, more college admissions view applicants’ Facebook pages and Twitter feeds as a part—officially or unofficially–of their review, which is causing some students to lose the opportunity of attending the college of their dreams. While this may be new to the world of college admissions, businesses have been screening job applicants’ social media usage for years. I’ve been amazed at the capacity for decent, polite, and respectful people to log on to the Internet and spew negative, hateful, and just plain mean speech.  I shudder to think what my 18-year-old self might have said if I had that kind of social platform in my formative years.

Social media is a great way to stay abreast of current events, keep in touch, and find links to thought-provoking articles and blogs (cough, cough). But even 140 characters can be wielded to tear down someone else’s reputation, and as this article observes, unintentionally damage your own image.

In my book Sticks and Stones Exposed, I talk a lot about the power of positive uplifting words. After reading the Times piece, I wonder what would have happened if the admissions officers had seen positive words on the applicant’s social media feed—encouragement to a fellow student, excitement for a campus visit, gratitude to a coach or a teacher. Likewise, if a hiring manager searched for an applicant’s blog and discovered insightful business posts or Facebook shout-outs thanking colleagues for their contributions to a big project. You see, in addition to inspiring others around us, positive words reveal what we can contribute to a group—be it a professional organization or a college campus. Positive words are the hallmark of the inquisitive mind, the team player, and the great collaborator. Which are exactly the kind of students universities want to accept, and later, the kind of professionals companies are clamoring to hire.

You may not be a “leader” in you business, school, or community, but you can be a leader to others in the way you conduct yourself online. Instead of tearing people down, laugh at yourself. Rather than complaining, share something that you’re thankful for. Your influence and attitude online has the ability to move you closer to achieving your goals or abandoning them—140 characters at a time.

Commentary on NYT Article “They Loved Your GPA then they Saw Your Tweets” and the power of words.

Talk in Pictures

Did you know that the mind retains pictures, not words? It’s true.

Did you realize that words can actually get in the way of what we are trying to communicate…even well thought out words? I’m serious. I’ll prove it.

Read the words below very carefully:

DO NOT THINK ABOUT A PINK ELEPHANT

Ok. So tell me what is the image in your mind right now? It’s a pink elephant!

See what I mean?! We need to learn how to use words that are in line with the images we want others to hold on to in the brains. This kind of communication could actually save kids lives. Here’s what I mean…read these words carefully:

DON’T RUN OUT INTO THE STREET

Now, what is the image in the mind of the child? Running out into the street. Instead we should say:

WHEN YOU GET TO THE SIDEWALK STOP

Now the image in the mind is stopping on the sidewalk. Cool huh?

As parents, managers, teachers, and friends we need to learn to speak words that create accurate pictures in the minds of others of what we want them to see…we need to talk in pictures.

The 4 Filters

You can find great truth in the old saying, “There are two things that can never be taken back, the sped arrow and the spoken word.” Boy, is that true.

Have you ever found yourself trying to get those “just spoken” words back into your mouth? I know I have. It is as futile as trying to get the toothpaste back in the tube…once it’s out, it’s out.

I don’t know why we have a propensity to do this—maybe in the fast pace of this world in which we live, we find our words flying out of our mouths before being deflected by thought.

Years ago I heard a speaker (I think it was Chuck Swindoll) share what has become, for me, a tried and true skill for helping me in this area.  He said (and I will paraphrase) “Before allowing any words to come out of your mouth, make sure you run them through the four filters:

1. Is it true?

  • Did you hear it first hand or did your colleague say she heard it from this guy in the North Region who overheard his boss on the phone…you get the picture. If you can’t verify it, don’t repeat it.  And another thing, just because it is the truth does not mean it needs to be repeated. People don’t have a right to know everything (more on this later).

2. Is it confidential?

  • If someone told you something in confidence, bury it. Lock it up and throw away the key.  Here is a good test: If you find yourself saying, “You know I probably shouldn’t tell you this…”  THEN STOP! You’re right! You probably shouldn’t be saying it…even if it’s true

3. Is it kind?

  • This one is so simple. Is what you’re about to say going to build up or affirm someone or is it going to tear them down or embarrass them? If it is not kind, zip it…even if it’s true.

4. Is it necessary?

  • Is what you are about to say really necessary to the conversation or do we just want to use some words?  Be honest aren’t there times we want to be perceived as the person with some insider information? There are also times when we just want to hear ourselves talk. Fight the urge. Let the moment pass.

I have found that allowing my words to pass through these four filters causes me to say a whole lot less that I want to take back.