Tag Archives: Words

Success and 300 Unread Love Letters

If you know anything about college basketball, you may have come across the name John Wooden. The former coach of the UCLA basketball teams holds scores of unbroken records and numerous accolades and awards for his achievements as a player and a coach. Most significantly, Wooden led the UCLA men’s basketball team to 10 NCAA championships, seven of them consecutively.

Aside from his winning program, Wooden gained notoriety for his peculiar rules like, “Never be late. Not one word of profanity. And never criticize a teammate.” Today, one of the greatest achievements for any collegiate basketball player is winning the John R. Wooden award. Multiple basketball courts, leadership programs, schools and even a post office have been named after the “Wizard of Westwood.” Finally, although the coach retired in 1975, UCLA players still wear a patch with the initials “JRW” inside a black pyramid as a reminder of the coach’s legacy of success.

We live in a culture of grand gestures. At first glance, these great achievements and grand monuments seem to be the pinnacle of success. But success is not achieved in the winning of a title, in a job promotion, or the name of a building. It is not a bestselling book or a viral YouTube video. You see, success is not a one-time event.

Coach Wooden understood this. In a TED talk given in 2008, he defined success as, “the peace of mind attained through the satisfaction of doing your best in a given situation.”

Written-LettersWhile many are familiar with his coaching career, what you may not know about John Wooden is that on the 21st of every month, he wrote a love letter to Nellie, his wife of 53 years. What’s more, even after Nellie’s death, Wooden continued to write her letters, adding them to a stack of unopened letters on her pillow. This stack would grow month by month for 25 years.

Wooden only stopped writing the letters when his own eyesight began failing in the final months of his life. The coach’s relentless dominance on the basketball court was merely an echo of his quiet, relentless pursuit of excellence as a husband and a man of character. Or, to say it another way, Wooden simply made up his mind every day to do the best he could as a teacher, a coach, a husband and a man of faith.

Wooden’s attitude towards success is that it is a process, a monument built and established over time, rather than the outcome of one championship game at the end of a season. Success is working hard at practice, doing the things you need to do every day on the job, and treating people well even if they don’t acknowledge or appreciate it. Every action, no matter how small or insignificant it seems, adds a brick to success.

It is the discipline of getting up early to write another chapter of the book. It is the four chapters of the Bible you read with your morning coffee instead of watching the news. It is doing the dishes for your spouse, even though you’ve worked all day too. Wooden himself said, “It’s the little details that are vital. Little things make big things happen.” Success is the by-product of patiently and consistently doing the right things.

Success is 300 unread love letters.

What Donald Sterling can Teach us about Words

As the NBA reaches the end of its season, the news headlines center around a scandal far from the court, a recording allegedly of an argument between Clippers owner Donald Sterling and his former girlfriend. The ignorant and small-minded comments about race have players, coaches and owners calling for the league to remove Sterling.

The comments—whether they end up confirmed as Sterling’s or not—are unacceptable, and the entire episode casts a poor light on the sport, where other owners, coaches and players were some of the original trailblazers and boundary-breakers in the civil rights movement. As the story continues to evolve, I hope it will generate productive discussion about racism, privacy, and business ethics. But, with the information we have now (which is not much), here’s a few things to think about:

  1. Words are powerful—One of the main thrusts of my book, Sticks & Stones Exposed, is the idea that our words can do more damage to others and ourselves that we’ve ever realized. Whether spoken, emailed, Tweeted, or texted these little black scribbles can wreak havoc in an instant. In the age of “friends and followers”, it’s wise to be even more aware of how far-reaching our words can be. The words spoken in the recording have hurt plenty of the people in Sterling’s life and many that he doesn’t even know.
  2. Words have consequences—So often we blurt out something without considering the consequences. Or, without considering that our words even have consequences. This is a HUGE mistake! Our careless and thoughtless words can wreck relationships, poison corporate cultures, and sink innovative ideas and projects. It does not matter if you are in public or private, “in the heat of the moment” or “just joking around.” You may not stand to lose an entire NBA team, but your damaging words might put your relationships with employees, clients and family on the line—and isn’t that really the most important?
  3. Words create collateral damage—Maybe you know that sometimes in the heat of the moment, you tend to say some colorful things that might hurt others. Get over it, you think. What you don’t realize is that you’re also hurting yourself. Similar to a boomerang, the hurtful things you say DO come back to you—in the form of a bitter spouse, resentful and unmotivated coworkers, fed up customers that finally disappear, and friends that begin to avoid your phone calls. When your words hurt other people (even unintentionally!), their opinion of you, and consequently their treatment of you will change as well. Your life is the collateral damage.

How to Think Your Way into an Emotional Meltdown

This is a follow-up blog to the wildly popular post from March 18th, 5 Steps to a Complete Emotional Breakdown by Wednesday. Now, if you’re ready for a real game-changer, you’ll love this week’s blog.

As the title suggests, you can trigger your own anxiety attack simply by the way you think. Here’s a few ideas to ponder that will shift you brain into stress mode.

  1. The glass is always half-empty—I would venture that most emotional breakdowns begin with an onslaught of negativity. Sure, things might be stressful at work, but if you keep a positive outlook, you’ll rarely suffer a breakdown. On the other hand, negativity keeps your mind focused on what’s going wrong, what you don’t have, and how unfair it all is—instead of refocusing on what’s going right and coming up with creative solutions.
  2. Forget about how good you’ve got it—After dwelling on negative and pessimistic thoughts, don’t stop to appreciate that you have a job, a family, or good health. Thankfulness improves your mood by lowering stress hormones in the brain, according to a study at the University of California, Davis. Avoid gratitude by focusing on what you don’t have—or finding fault with the things that are going good in your life.
  3. Use the three magic words—Always. Never. Worst. Attach one of these modifiers to a pessimistic thought to catapult your self-esteem and outlook on life to new lows. Now of course, our reality rarely is so extreme as to be “the worst” and we don’t really know that we will “always” get passed over for a promotion because the boss has “never” liked us, but using these three words regardless of reality injects these thoughts with more power and influence in our lives. A few additional magic words—Everything, Nothing and Everyone—the more general and far-reaching the better.

Dale Carnegie says, “ Happiness doesn’t depend on any external circumstances, it is governed by our mental attitude.” In the same way, I believe anyone can turn a fairly good set of circumstances into a nightmare by focusing on the negatives, letting their thoughts run to extremes and believing these thoughts more that they believe any positive thoughts. I hope these tips will get you started.

Bullies: Their Message Hasn’t Changed

BullyingAn article in The Atlantic called “How To Stop Bullies” caught my attention this week with a MIT professor’s insight on cyber-bullying. Cyber-bullying, has been described as a “new” kind of bullying using technology and including things like hurtful emails, texts, and embarrassing pictures or fake profiles. While the medium that bullies are using to spread messages of hurt and hate may be new, the messages are not, explains Henry Liberman. Using software designed to filter negative and offensive content by looking for key words in postings, he and his team discovered that 95% of bullying comments fall into 6 categories, post after post. Ready for them?

  1. Appearance
  2. Intelligence
  3. Race
  4. Ethnicity
  5. Sexuality
  6. Perceived acceptance or rejection

Humans have essentially been using the same kinds of insults since we came up with cave paintings.  In fact, in the past few years archaeologists have discovered that the ancient city of Pompeii is covered in graffiti.  Call it the Twitter of antiquity. And our austere Roman forbearers weren’t all debating the merits of democracy and coming up with epigraphs. Here’s a few of my favorite messages (and their English translations).

“PHILIROS SPADO.”

“Phileros is a eunuch.”

“OPPI, EMBOLIARI, FUR, FURUNCLE.”

“Oppius, you’re a clown, a thief, and a cheap crook.”

EPAPHRA, GLABER ES.”

“Epaphra, you are bald.”

Look around the web and you’ll find even more examples that would put a modern-day truck stop bathroom to shame. Amazingly, long after Pompeii was buried beneath lava, the Roman Empire was decimated by Huns and the original Latin ceased to be used, these words have been discovered, translated and analyzed. I wonder—if your tweets, posts and blogs were discovered 500 or even 50 years from now–what future researchers would say about you. Would your online persona reflect a more modern, enlightened being or a tech-savvy caveman, trading in his chisel for a keyboard?

Looking at the lasting effect of words, whether they are carved into a wall or posted in a digital space, I hope we can join together in a conscious evolutionary leap forward.  Can we begin to litter social media with positivity, encouragement and kindness? Imagine what would happen if we did.

Just What the Doctor Ordered

Did you see the recent Dateline NBC special about kids who have been so bullied for their appearances that they are seeking free plastic surgery from a nonprofit?

Regardless of where you stand on the issue of children and plastic surgery, the special gave a heart-wrenching look into the lives of several children and teens who were being tormented by their classmates. I am not ashamed to say that tears were rolling down my face as the cameras were there to capture the moment each child learned whether or not they would receive the surgery.

However, I thought the most profound moment of the special came in an exchange between 15-year-old Renata—who wants a nose job–and one of her friends.

“What does it feel like to be beautiful?” Renata asked.

After attempting to dodge the question, her friend replied, “You really want to know? It’s not that great.” She continued, “People will always find something to make fun of you for. If it’s not the way you look it will be something else.”

This preteen girl has realized something that many people never understand:

We cannot stop others from throwing sticks and stones our way.

If you don’t believe me, just search for the names of the most beautiful, successful, charitable and athletic on Twitter, and you will be amazed at the hurtful things that people have to say about them. You would think that the people our society holds up as the pinnacles of achievement in their various pursuits would experience less criticism from others—right? Oftentimes just the opposite is true.

In a social culture that seems increasingly engulfed in a tidal wave of snarky, hurtful and cruel words, it’s impossible to live, work and play without getting at least splashed with the criticism of others. Don’t let it surprise you. But never forget, that we can always take responsibility for our own words and actions. Your kind, caring, uplifting, and encouraging words may be just what the doctor ordered from someone else.